Our Commitment to Accessibility

ARCH Community Housing Trust is committed to ensuring digital accessibility for people with disabilities. We are continually improving the user experience for everyone and applying relevant accessibility standards.

We believe that access to housing resources and information should be barrier-free for every member of our community, regardless of ability.

Conformance Status

We are actively working toward conformance with the Web Content Accessibility Guidelines (WCAG) 2.1 Level AA. These guidelines explain how to make web content more accessible to people with disabilities.

Technical Specifications

This website relies on the following technologies for conformance with WCAG 2.1, and uses a set of tools to continuously assess and improve accessibility.

Known Limitations

Despite our best efforts, some content may not yet be fully accessible. We are committed to transparency about these limitations.

• 01
  Some older PDF documents and images may not be fully tagged for screen readers and are being updated on a rolling basis.
• 02
  Certain third-party embedded content may not meet all WCAG 2.1 AA criteria — this is outside our direct control but we are actively monitoring.
• 03
  Some legacy images are being updated with descriptive alt text as part of our ongoing remediation schedule.

Remediation Schedule

We follow a structured, prioritized approach to resolving accessibility issues across the site.

Feedback & Contact

We welcome your feedback on the accessibility of this website. If you experience any barriers or have suggestions for improvement, please reach out — we take all accessibility reports seriously.

Formal Complaints

If you are not satisfied with our response to your feedback, you may contact the relevant supervisory authority. In the United States, this is the U.S. Department of Justice Civil Rights Division.